Terms and Conditions

Terms and Conditions

These Terms and Conditions (“Agreement”) govern your access and use of the website provided by RBZ Jewellers Limited (“RBZ Jewellers,” “we,” “us,” or “our”), including its retail brand “Harit Zaveri Jewellers” (collectively “Company,” “Website,” or “Platform”). By continuing to use this Website, you (“User”) acknowledge and agree to be bound by these terms in their entirety. If you do not accept these terms, please discontinue use of the Website.

1. Scope and Definitions

a. Website: Refers to the official online portal operated by RBZ Jewellers Limited at www.rbzjewellers.com
b. User: Any individual or entity visiting, browsing, or interacting with the Website.
c. Content: All information, text, images, graphics, logos, product descriptions, and designs displayed on the Website.

2. Website Usage

a. The Website is intended for providing general information about the Company, products, stores, and brand activities.
b. No products are sold or transacted on the Website. Any product or collection information is for reference and brand promotion only.
3. Eligibility

Access to the Website is restricted to persons who can enter into legally binding contracts under Indian law. Minors may use the Website only under the supervision of a parent or legal guardian.
4. Intellectual Property

a. All Website content is the intellectual property of RBZ Jewellers Limited or its licensors, protected by applicable laws.
b. Users are permitted to view, share, or download content for personal, non-commercial reference only.
c. No content may be reproduced, distributed, altered, or republished for commercial purposes without prior written consent from RBZ Jewellers Limited.
5. Trademark & copyright notice

a. All trademarks, logos, brand names, and service marks displayed on the Website, including “RBZ Jewellers” and “Harit Zaveri Jewellers,” are the exclusive property of RBZ Jewellers Limited or their respective owners. Unauthorized use of these marks is strictly prohibited.
b. All Website content, including designs, text, images, and other creative works, is protected by copyright laws of India and international treaties. Reproduction or misuse without prior written authorization is not permitted.
6. Information Accuracy

a. While RBZ Jewellers Limited endeavors to ensure that all content is accurate and current, it does not guarantee completeness or error-free information.
b. Images, designs, weights, colors, and textual content are for illustrative and reference purposes only and may vary.
c. The Company reserves the right to amend or update any information without prior notice.
7. Third-Party Links

The Website may contain links to external sites for informational purposes. RBZ Jewellers Limited is not responsible for the content or accuracy of any third-party website, nor does it endorse products or services offered.
8. User Conduct

a. Users agree not to use the Website for any unlawful, abusive, defamatory, harassing, or obscene purpose.
b. Unauthorized access to confidential data, website backend, or service disruptions is strictly prohibited.
c. Users shall not upload, transmit, or distribute content that infringes intellectual property, privacy, or other rights of any party.
9. Privacy and Data Protection

a. Use of the Website is subject to the Privacy Policy.
b. Personal information provided during queries or feedback submissions is protected and handled as per the Digital Personal Data Protection Act, 2023.
10. Limitation of Liability

a. Website and content are provided “AS IS” and “AS AVAILABLE” without any warranties, expressed or implied.
b. RBZ Jewellers Limited disclaims responsibility for loss or damages resulting from website use, information reliance, or technical issues.
c. The total liability, if any, under any circumstance is limited to the value of fees (if any) paid for website services.
11. Indemnification

You agree to indemnify, defend, and hold harmless RBZ Jewellers Limited, its affiliates, officers and employees from any claims, liability, damages, or expenses arising out of your violation of these Terms or inappropriate use of the Website.
12. Termination

a. RBZ Jewellers Limited reserves the right, at its sole discretion, to suspend or terminate a User’s access to the Website at any time without prior notice if:
• The User violates any provision of these Terms and Conditions.
• The User engages in conduct harmful to the Company, Website, or other Users.
• Required by applicable law, regulatory orders, or operational necessity.
• Upon termination, the rights granted to the User under this Agreement shall immediately cease, and the User must discontinue all use of the Website and delete any downloaded material obtained from it.

13. Changes and Modifications

a. The Company may revise, update, or modify these Terms and Conditions at any time without prior notice.
b. Continued use of the Website following changes constitutes your acceptance of revised terms.

14. Governing Law and Jurisdiction

a. These Terms and all functionality of the Website are governed by the laws of India.
b. Any disputes are subject to exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.
15. Severability

Specifies that if any part of the Agreement is held unenforceable, the remainder continues to apply.
16. Contact Information

For questions regarding these Terms or any aspect of this Website, please contact:

RBZ Jewellers Limited
Email: info@rbzjewellers.com
Phone:+91-79-69135740/41
Address: Block D, Mondeal
Retail Park, Near Rajpath
Club, SG Highway, Ahmedabad,
Gujarat 380054, India.

Mr. Rajiv Nitin Mehta

Mr. Rajiv Nitin Mehta is Appointed as Additional Director (Non-Executive Independent Director) of our Company. He is a seasoned business leader with 20+ years of experience across consumer brands, retail, venture capital, and corporate governance. He holds a master’s in chemical engineering and an MBA from INSEAD, France/Singapore. 

He led Puma South Asia as MD, scaling it to 320+ stores, and later served as CEO of Arvind Sports Ltd and Arvind Fashion Brands Ltd, launching premium brands with icons like Sachin Tendulkar and Akshay Kumar. As CEO of Stove Kraft Ltd, he drove a turnaround and led its successful IPO in 2021.

Currently, he is Managing Director & General Partner at Athera Venture Partners, and an active angel investor with Indian Angel Network. He also serves as Director at ID Fresh Food, Unicorn Contractors, Kan DFY Sports, and as Designated Partner at Vortis Advisors LLP and Vortis Sponsors LLP.

Pooja Omkar Acharya

Pooja Omkar Acharya, aged thirty-one (31) years is a Non-Executive Independent Director of our Company since January 27, 2023. She holds a degree of Bachelor of Science and also holds a degree of Bachelor of Laws from Gujarat University. She also holds a degree of Master of Science in Biotechnology from NIMS University. She is a licensed advocate with the Bar Council of India and Gujarat, along with being a registered patents agent & registered trademarks agent. She has over seven (7) years of experience in patent litigation and IP rights enforcement. Presently she is associated with “H K Acharya & Company” as an Advocate.

Dhaval Rajendrabhai Shah

Dhaval Rajendrabhai Shah, aged forty-one (41) years is a Non-Executive Independent Director of our Company since January 27, 2023. He holds a degree of Bachelor of Commerce also holds a degree of Bachelor of Laws from Gujarat University. He is a fellow member of the Institute of Chartered Accountants of India and is also a Chartered Financial Analyst. He has over eighteen (18) years of experience in the field of credit and risk management, relationship management, corporate banking, investment banking, stressed asset management, credit rating, accounting, audit etc. Prior to joining our Company, he has been associated with ICICI Bank, Citi Bank, CARE Ratings and Reliance Communications. He is presently associated with Zodiac Energy Limited, VDCAP Finserv Private Limited and VDCAP Advisiors Private Limited as a Director.

Nirupa Kiran Bhatt

Nirupa Kiran Bhatt, aged sixty-nine (69) years is a Non-Executive Independent Director our Company since May 20, 2023. She holds a degree of Bachelors of Science from University of Bombay. She has over forty-nine (49) years of total experience out of which thirty-four (34) years of experience is in the jewellery industry. Prior to joining our Company, she was associated with Argyle Diamonds Sales and Rio Tinto Diamonds India, GIA India Laboratory Private Limited and All India Gems and Jewellery Trade Federation. Presently she is also associated with Alta Leasing and Finance Limited, the Gem and Jewellery Skill Council of India and Alta Laboratories Limited as a Director and she is also the proprietor of the firm ‘nbAdvisory’.

Jitendra Pratap Singh

Jitendra Pratap Singh, aged sixty-two (62) years is a Non-Executive Independent Director of our Company since January 27, 2023. He holds a degree of Bachelor of Science from Kanpur University and also holds Master of Business Administration degree from University of Delhi. He has over thirty-five (35) years of experience in managing banking, spread across retail banking, business banking, SME business, commercial banking, products, processes, operations and risk management. Prior to joining our Company, he was associated with Axis Bank Limited and State Bank of Bikaner and Jaipur. He is presently associated with Unique Chains and Jewels Ltd as a Director.

Harit Rajendrakumar Zaveri

Mr. Harit Rajendrakumar Zaveri, Joint Managing Director and CFO of RBZ Jewellers Limited, holds diplomas in Gemology and Diamonds from the Gemological Institute of America. With over 18 years of experience in the jewellery industry, he has been a key driver of the company's growth since its inception.
He played a pivotal role in the company’s IPO, enhancing market presence and capital raising efforts. His expertise in financial management has strengthened working capital, optimized liquidity, and improved cash flow. He also spearheaded the implementation of SAP ERP, bringing efficiency to operations.
Appointed CFO on February 11, 2025, he continues to focus on strengthening RBZ Jewellers’ financial position and driving its expansion in a competitive market.

Rajendrakumar Kantilal Zaveri

Rajendrakumar Kantilal Zaveri, aged sixty (61) yearsis the Promoter and the Chairman & Managing Director of our Company. Being our Promoter, he has been associated with our Company since our incorporation. He holds a degree in Bachelor of Commerce from Gujarat University. He has thirty-five (35) years of experience in manufacturing and trading of gold jewellery. Prior to the incorporation of our Company, he was associated with ‘Bababhai Hargovandas Zaveri’ as one of the Partner from April 01, 1992 till April 15, 2004 and he was also sole proprietor of a firm namely ‘Rajubhai Bababhai Zaveri’ from 2004 till 2011. He was awarded an appreciation award by Jewellers Association Ahmedabad, Gujarat in the year 2018. Presently, he is also a Karta of Rajendrakumar Kantilal Zaveri-HUF.